Selected as a KSQI Excellent BPO Company by the KMA

Awarded the 2nd Best Partner Appreciation Plaque from Kakao Bank

Signed MOU with Closure Labs(Deskroom) to upgrade AI-based customer center operations

Opened MetaM Digital Lounge, the first AICC experience center in Korea

Signed MOU with Channel Corporation for AI-based customer counseling innovation

Renewed ISO 9001/14001 certification

Acquired membership in the Future Medical Industry Council of the Korean Hospital Association

Awarded IBK KSQI Award for Excellent Call Center for 18 consecutive years

Awarded Shinhan Life KSQI Award for Excellent Call Center for 20 consecutive years

Awarded the Best Partner Appreciation Plaque from Kakao Bank

Awarded Lotte Card Best Partner Appreciation Plaque

Received a certificate of participation in the Ministry of Employment and Labor's Work-Life Balance Campaign

Awarded KB Bank Customer Service Center Excellent Partner Appreciation Plaque

Renewed PCI DSS 3.2.1 Level certification

Awarded Best Consultation Cooperation Award from Kakao Bank

Renewed ISO/IEC 27001:2013 certification (additional center certified)

Awarded IBK KSQI Award for Excellent Call Center for 17 consecutive years

Selected as one of the top 100 outsourcing companies in Korea

Signed an investment agreement with Gwangju City for a new contact center

Renewed PCI DSS 3.2.1 Level certification

Changed company name to ‘MetaM’

Signed an investment agreement with Daegu City for a new contact center

Selected as one of the top 100 outsourcing companies in Korea

Renewed ISO/IEC 27001:2013 certification

Awarded the Minister of Trade, Industry and Energy Award for Excellent Customer Service Center

Acquired PCI DSS 3.2.1 Level Certification

Renewed ISO 9001 / 14001 certification

Awarded the 2020 KB Bank Customer Center Excellence Partner Appreciation Plaque

Selected as one of the top 100 outsourcing companies in Korea

Vice Minister of Employment Park Hwa-jin inspects call center quarantine management status

Awarded 2021 Consumer Complaint Evaluation Award for Fashion Sector Samsung C&T

Renewed ISO/IEC 27001:2013 certification

Awarded Lotte Home Shopping KS-CQI TV Home Shopping Sector Excellent Call Center Appreciation Plaque

Awarded the Hyundai Card Partner Security Inspection Excellence Award

Awarded a certificate of participation in the Work-Life Balance Campaign

Awarded the Orange Life KSQI Certificate of Excellence for 16 consecutive years

Selected as one of the top 100 outsourcing companies in Korea

Won 3 awards at the Lotte Card CRM 2nd half awards ceremony

Changed company name to ‘Metanet M Platform’

Awarded the Hyundai Card Partner Security Inspection Excellence Award

Awarded a certificate of appreciation from the UNICEF Korea Committee for corporate sponsorship of children around the world

Acquired Encore, a data analysis company

Awarded Orange Life KSQI Certificate of Excellence for 15 consecutive years

Selected as one of the top 100 outsourcing companies in Korea

Awarded KISA Privacy Achievement Award

Awarded Job Creation Achievement (Prime Minister) Award

Built Bithumb IPCC contact center (500 seats)

Renewed ISO 9001 / 14001 certification

Awarded the Special Award for Electronic Newspaper at the ICT INNOVATION Awards in Korea

Awarded Best Technology Award for Customer Center Technology

Awarded Iksan Mayor's Regional Development Achievement

Awarded MetLife Life DEO Project Appreciation Plaque

Awarded the Best Partner Appreciation Plaque from KB Bank

Selected as Korea's HR Leading Company - Contact Center

Selected as one of the top 100 outsourcing companies in Korea (3 consecutive years)

Awarded the Excellence Service Management Award

Awarded Grand Prize at the Outsourcing Service Customer Satisfaction Awards Contact Center Category

Acquired KS certification for call center from National Institute for Lifelong Education

Won the Minister of Trade, Industry and Energy Award (Korea's Best Knowledge Service Outsourcing Company)

Acquired S&J Networks, a contact center outsourcing company

100 billion won investment from Anchor Equity Partners

Acquired contact center outsourcing company TaeDong ITC

Acquired KS certification for Gangnam Center

Acquired EGIOS, a contact center outsourcing company

Signed a contact center investment agreement (MOU) with Daegu City

Awarded the Best Partner Appreciation Plaque from KB Bank

Selected as Korea's HR Leading Company - Contact Center

Selected as one of the top 100 outsourcing companies in Korea (3 consecutive years)

Awarded the Excellence Service Management Award

Awarded the grand prize in the contact center category of the Outsourcing Service Customer Satisfaction Award

Awarded Samsung Card Best Partner Appreciation Plaque

Selected as one of the top 100 outsourcing companies in Korea (2 consecutive years)

Established Myeongdong 1 Center

Established Gangnam Center

Attracted KRW 2 billion in venture capital investment from Stockinvestment

Selected as a venture company by the Korea Venture Capital Association

Selected as one of the top 100 outsourcing companies in Korea

Awarded the Best Contact Center TM category at the Customer Satisfaction Award for Outsourced Services

Consulting on the operation and training of the Seou Dasan Call Center Foundation

Established Hongdae Center

Established Jongno Center

Merged with recruitment company EZT&M

Established Metanet MCC