ASP Service
MetaM has experience in establishing contact center ASP models for various
businesses such as finance (card, insurance, etc.) and distribution in 18 centers in
Seoul/metropolitan area and five major local cities (Daejeon, Daegu, Busan, Iksan,
Suncheon, etc.).
Based on this, we provide professional contact center ASP services to reduce
customer’s time and effort.
In addition, it is the only contact center outsourcing company in Korea that has an Internet Data System and is the largest ASP service provider in Korea with its own facilities that can provide ASP service for 20,000 seats.
Supplying System
Independent System
Provision of services after establishing a separate independent system dedicated to the customer
Shared System
Provide by allocating some of the number of seats used by customers in large equipment
Remote System
Remotely provide contact center system on the top of the customer company based on IP
Provision Service
| Division | System Infra | Customer Service APP | Workspace (The Upper Surface) | Communication Line | PC Set | Remarks |
|---|---|---|---|---|---|---|
| Full ASP | Customer Service App, Development Agency Available | |||||
| Infra ASP | - | Use of Customer Service Application | ||||
| Top ASP | - | - | - | Alternatives for PC | ||
| Remote ASP | - | Alternatives for PC / Customer Service App |
